Pharmaceutical Logistical Services

Monday, May 17, 2010 by Phil Berry
Early in May, Northwind Pharmaceuticals transitioned to our new location.  With our new warehouse, we are positioned better than ever to enhance our services to all of our customers.  Though we have always offered logistical support services, we can now offer additional support for companies needing a pharmaceutical warehousing, kitting and fulfillment partner.  Based in Indianapolis, Northwind's central location enables us to ship product anywhere within the United States in a few days.

As part of our logistics operation, current services include:
  • Pharmaceutical warehousing
  • Medication drop ship
  • Pharmaceutical kitting
  • Medical supply kitting

Northwind's drop ship fulfillment services allow us to act as a "back-end" for our partners by warehousing the medications and shipping directly to end customers.  This let's our marketing partners focus on selling without worrying about logistics.

As an Indianapolis medical products and pharmaceuticals distributor, Northwind supports our partners with national licensing, just-in-time fulfillment and technology to manage the process.  Give us a call at 800.722.0772 to learn more.

What makes you different? Part I

Thursday, August 6, 2009 by Phil Berry
For the third time that day, I was asked "What makes you different?" In this case, it was a prospective clinic interested in medication dispensing that had been inundated by sales people wanting their business.  As I thought about that question, I realized that it applies to so many of our interactions.  With endless amounts of information and cynicism the rule of the day, people are constantly asking and answering the question: what makes you different? what makes you special? what makes you worthy of my time or money? 

For a clinic seeking to attract patients, it moves beyond physician dispensing, laboratory services, cool offices or high-tech equipment.  We all want to break it down into measurable factors: price, quantity, products, offerings, equipment, tests etc.  Decisions are so much easier when we can put the list in a spreadsheet and compare identical commodities.  However, the practice of medicine is incredibly personal.  Though the health care debate rages on with a focus on money, the reality is that when it comes to our health we focus on so many things other than money.  Sure the government, insurance company and myriad other organizations want to break down the services we receive into commodities that are equal across the spectrum.  But that isn't really what we want, is it?

When a doctor calls me to ask about clinic dispensing, I always ask how it fits with his/her business.  Where does it fit with your overall approach to caring for your patients?  Sure, we need to find ways to increase revenue but that is only one part of a much larger discussion. Why do your patients choose you over all of their other alternatives?  How do prospective patients find you?  Why do they stay?

I like this thread.  It is so elemental to the questions we face and the results we get.  I will continue with it in a future post.  I'd love to hear your thoughts. 

Medical Products

Friday, July 31, 2009 by Phil Berry
PCA provides prepackaged pharmaceuticals for clinic dispensing.  We've been providing medications to physicians since 1981.   PCA also provides medical clinic supplies to offices around the country.  Thoug health clinic supplies are a slightly smaller part of our business, we offer a wide array of gloves, needles, syringes, sharps containers, paper and other supplies.

For those looking for Indianapolis medical products, PCA is headquartered in Indy and offers rapid turn-around of orders.  As a local medical supplies wholesaler, we support clinics with the products they need, when they need them.  PCA welcomes the opportunity to be your medical supply distributor.

For more information on PCA's medical dispensing and supplies services, please visit us at www.pcameds.net.